Customer Rating: - great machine
So far been a woderful machine. My allergies have improved greatly and house smells great.

---

Customer Rating: - Excellent Product
Although the Rabbit Air BIOGS 582A is a bit expensive, it is a well built product and seems to do an excellent job cleaning the air in our house. It is attractive looking, quiet to run, the filters are easy to clean and replace, and the replacement filters are reasonably priced. The manual is well written and the unit's panel easy to use. I now have two Rabbit Air purifiers and would buy both again if I had to replace them. If it hadn't been for the higher price, I would have rated it five stars.

---

Customer Rating: - very happy
My husband always rolls his eyes when I buy a product he is unfamiliar with. Since my Rabbit arrived, he is the one that always jumps to put it on. We are two smokers and this has really cut down and the comments of visitors. What took us so long? It was very easy to setup and the directions are well writen, It is worth every penny.

---

Customer Rating: - magic rabbit
As other reviewers have said, it's very easy to set up. So easy, in fact, that I did it with a migraine and hay fever in a couple minutes, switched it on, and fell back into bed.
It definitely works on odors once you've demonstrated to it what clean air is like (it "learns" based on the last time you put the plug in the wall). I tried letting it loose on tea tree oil smell when I'd been doing some cleaning, and it got rid of the very strong smell quite quickly. It worked on my whole apartment, which is under 780 square feet but has some twists and turns in it.
It's harder to tell immediately about particulates (e.g. pollen), but my allergies are a lot better since I got it.
Minor gripes: it has a "pollen" setting that I somehow thought would specifically seek and destroy pollen, but it doesn't- that setting just regulates the fan speed in a way that's supposed to be helpful in allergy season. Not a problem, just not what I'd hoped for from looking at the control panel. And on the "auto" setting, mine is so sensitized to smells that it kicks up to high speed quite frequently when there's nothing different that I can detect, and I've got a very acute sense of smell. So on that one, I guess I'm complaining that it's too effective! I'll either try to desensitize it a bit or keep it on something other than "auto" when I'm sleeping.
As an added bonus, it's very cute, and the "auto" setting makes it seem like it has a personality. I'm tempted to get a smaller one (in green, perhaps...) for my office to get rid of the dust mites there and keep me company.